Frequently asked questions

Where do you deliver?

We deliver to the United States only. Standard shipping is free on every order.

How long does delivery take?

Preparation takes 1-2 business days. Transit then takes an estimated 7-10 business days.

Can I return an item?

Request a return within 30 days after delivery. The product must be unused and suitable for resale. We refund within 10 days after receiving the return and charge no additional refund or restocking fee.

Who pays return shipping?

We pay when the return is due to our error. Otherwise, you pay the return shipping cost.

BRIMELIER is operated by Sheenny International Co., Limited.

Email: service@brimelier.com

Company, dispatch and returns address:
Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong