Returns & refunds

30-day return requests

You may request a return within 30 days after receiving your order. Returned products must be unused and in a condition suitable for resale. Please contact us with your order number before sending a return so we can provide instructions.

Return shipping costs

If the return is due to our error, including an incorrect, damaged or defective product, we pay the return shipping cost. If the return is not due to our error, you pay the return shipping cost.

Refunds

After we receive the returned product, we will issue the refund within 10 days. We do not charge any additional refund, handling or restocking fee. Your bank or payment provider may take additional time to post the refund to your account.

Return address

Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong

These terms do not limit any mandatory consumer rights that apply to your purchase.

BRIMELIER is operated by Sheenny International Co., Limited.

Email: service@brimelier.com

Company, dispatch and returns address:
Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong